Projects 2008
User Interviews User Evaluation- Hamar municipality
In 2007-2008 a User Interviews User-evaluation was carried out in Hamar municipality. The evaluation was conducted during the period of the National Escalation Plan for mental health (1999-2010). A total of 29 users of Hamar municipality’s mental health service were interviewed. The main goal was to assess the municipal services from a service user perspective…
Les merUser Interviews User Evaluation – Meråker municipality
The goal with the User Interviews User Evaluation in Meråker municipality was to contribute to an understanding of what the municipal services were successful with, and what could be improved, based on the service users’ experiences. The interviews were conducted by Mariann Gladsø and Svanhild Johnsen in November 2007, and the report was written with…
Les merUser Interviews User Evaluation – Heimdal Treffsted, Trondheim municipality
As part of the National Escalation Plan for mental health, and the desire to conduct a user survey, the municipality of Trondheim has wanted to use the “User interviews User”-method. It is part of a cooperation agreement between Trondheim municipality and KBT for evaluation of the services at the three community centres- Veiskillet Treffsted, Heimdal…
Les merUser Interviews User Evaluation – Veiskillet Treffsted, Trondheim municipality
As part of the National Escalation Plan for mental health, the municipality of Trondheim has wanted to use the “User interviews User”-method for Veiskillet Treffsted. Among other things, the survey that was conducted in 2008 stated that the main function of Veiskillet was the social aspect, and that it helped to give the the paticipants…
Les merUser Interviews User Evaluation – Levanger municipality
Levanger officials wanted to make use of the UIU-evaluation of their services in the health sector. They were especially concerned with four group services: Tjuddur’n, KID, Kontakten, and Akkar’n. We have observed a great satisfaction in the group services, which provide many an important social network. It appears possible to expand the activities, so they…
Les merUser Interviews User Evaluation – Namdalseid municipality
Namdalseid officials wanted to evaluate their services using the UIU-method. The service users were happy with the municipal services, and felt they had a good collaboration with the services. They were not unsatisfied with the preservation of their patient rights, but still requested more information on this topic. Terms like “individual plan” and “service user…
Les merUser Interviews User Evaluation – Nærøy municipality
KBT was hired by Nærøy officials to conduct a UIU-survey of the services offered to users with mental health problems. The municipality worked with KBT to make a themeguide for the interviews, which included general questions about experiences, service user involvement, psychiatric work, service coordination, availability, living conditions, relatives, and many others. The eringquestions had,…
Les merUser Interviews User Evaluation – Sommerstua treffsted, Trondheim municipality
Sommerstua is a service for people with mental health problems, who are in need of a place to socialize in the city. As a part of strengthening service user involvement in welfare services, Trondheim wanted an evaluation of the meeting place. The head of unit wanted to take a look at future possibilities, as well…
Les merUser Interviews User Evaluation – Heimdal, Sommerstua and Veiskillet treffsted, Trondheim municipality
As a part of the demand of user influence in Opptrappingsplanen for psykisk helse [Escalation Plan for Mental Health Services in Norway], Trondheim’s local authorities wished to utilize User Interviews User for the meeting places Heimdal Treffsted, Sommerstua Treffsted and Veiskillet Treffsted. Some felt the services were developed after the model of Dagsverket, where users…
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